09/11/2022
U&I Logistics - At the end of October, 2022, U&I Logistics cooperate with PTI Education Training Group to successfully implement “Effective negotiation & customer service skills” in-house training course. Participating in the course were 70 employees who has been trained by outstanding trainers Ta Thi Phuoc Thanh from PTI Education Training Group.
Paralleled with expanding our scope, the Board of Directors of U&I Logistics always focuses on enhancing employees' skills. Especially developing negotiation and customer service skills for young manpower. The training course guarantees practical and engaging learning experiences with long-lasting impact.
negotiators through a variety of activities including Q&A sessions with the trainer, small group discussions, role plays or simulations, and finding tailored solutions.
Thus, employees improve their negotiation skills to handle difficult or awkward customer interactions, produce positive results, and professionally represent the organization. At the same time, employees also can grow their professional customer service skills and drive issues forward and accomplish business-focused results.
Notably, by attending this training course, employees listen to guidance and sharing of managers, team leaders as well as learn from the experience of those who went before. Thereby, young manpower has thoroughly prepared for contributing to the sustainable development of U&I Logistics
By the end of this course, the Board of Directors and all employees express deep gratitude to trainer Ta Thi Phuoc Thanh in particular and PTI Education Training Group in general for providing such useful training course about the art of negotiation and world-class customer service.
U&I Logistics
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